Legal
Privacy Policy
How your information is collected, used, and protected when you engage with this practice.
1. Who this applies to
This policy applies to anyone who contacts Anwayee Samanta (referred to as "the practice") through this website, via WhatsApp, or by email — whether to enquire about therapy or to book a session.
2. What information is collected
When you reach out, you may share personal information including:
- Your name and age
- Contact details (phone number or email address)
- A brief description of what brings you to therapy
- Scheduling preferences
Once therapy begins, session notes may be kept in accordance with professional ethical guidelines. These notes are stored securely and separately from contact details.
3. How your information is used
Your information is used solely to:
- Respond to your enquiry and arrange sessions
- Provide therapy services to you
- Maintain clinical records as required by professional ethics
Your information is never sold, shared with third parties for marketing, or used for any purpose beyond the therapeutic relationship.
4. Confidentiality
Confidentiality is fundamental to the therapeutic relationship. Everything you share in sessions is kept strictly confidential, with the following standard ethical exceptions:
- If there is a serious and credible risk of harm to yourself or another person
- If disclosure is required by law
These exceptions and how they are handled will be discussed and agreed upon in writing before therapy begins.
5. Where your data is stored
Initial contact takes place via WhatsApp and email, which are governed by their respective providers' privacy policies (WhatsApp/Meta and Google). Session notes, if kept, are stored securely with access restricted to the practitioner only.
6. How long your information is retained
Contact information and session records are retained for a reasonable period consistent with professional ethical standards, after which they are securely deleted. You may request deletion of your information at any time (subject to any applicable legal or ethical obligations).
7. Your rights
You have the right to:
- Ask what personal information is held about you
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw consent to being contacted at any time
To exercise any of these rights, contact the practice directly.
8. Contact for privacy queries
If you have any questions about this policy or how your information is handled, please email therapywithanwayee@gmail.com.